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FAQ

Q:  Payment Options  

    A:   We accept all major credit cards and PayPal. We all accept personal checks, money orders, and cashier checks. More information

Q: Shipping Rates and Policies

    A:   We ship within the United States, including Hawaii, Alaska and Puerto Rico via FedEx Ground, and 2 Day Air. To Canada we will likely ship via USPS. For other countries please inquire.More information

Q: Return Policy

    A: Clubs have a one year warranty on materials and workmanship. Warranty does not apply to abuse of clubs. A full refund will be authorized if unhit and unplayed within 14 days of receipt. Customer must obtain a return authorization number from Custom Wholesale Golf  in order to receive a refund. More information

Q: Site Security

   A:   We at Custom Wholesale Golf value your security. Our servers are 128 bit encrypted and utilize state of the art security technology. Your information is completely safe with us.

Q: Privacy Policy

    A:  We at Custom Wholesale Golf value your privacy. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. More information

Q: Should I use Graphite or Steel shafts for my Irons?

    A:  Graphite shafts obviously reduce the total weight of the club, and that is generally good for all players, but this is especially true for women and seniors. Graphite also absorbs the shock of impact, and this can benefit those who have joint problems, making for a more comfortable round of golf. That said, most golfers believe steel shafts for irons are better because of accuracy and or consistency. The major benefit of steel for the AVERAGE GOLFER is price, due to the fact that the least expensive shaft option for irons is fine for most players and happens to be steel. See more information under the link "Which Shaft Should I Choose?" regarding swing speed and shaft selection.

Q:  Should I use Graphite or Steel shafts for my Woods?

    A:  The modern standard for almost all players is graphite shafts for woods. It is lighter, and allows for larger and more forgiving clubheads to be used for increased playability without requiring more strength to swing and control the club. It also can allow for longer shaft lengths with no increase in wieght, which for the same swing speed will increases clubhead speed resulting in more distance off the tee. Most Graphite drivers are 1/2" to 1" longer than their steel counterparts. So if getting the most out of your swing speed with the least effort sounds good to you, then choose one of our graphite shaft options.

Q:  Should I order a Sand Wedge?

    A:  You can play from the sand trap with a pitching wedge but for most golfers it won't work as well as a sand wedge. What makes a sand wedge different is the amount of "bounce" built into the sole of the club. Bounce is where the trailing edge of the clubhead is lower than the leading edge. In a sand trap this is what provides the lift or explosion to extract the ball. A sand wedge is also useful in heavy thick grass. A sand wedge is offered as an option on all of our iron sets, and while it's better in most cases to avoid the sand, you'll need to learn how to play out of it, so why not use the club designed for it?

Q:  Which Putter will work best for me?

    A:  We don't know. That's another reason why golf is such a great game, it's really at least two games in one. You can have the tee to green play mastered and still lose to a shorter hitter who knows how to chip the ball, read a green and putt. Putters are a completely personal item; if you haven't found yours yet give one of ours a try. We offer a balata faced and a more traditional CNC milled surface putter. The newest in our line are the 2 and 3 ball putters which are mallet styles with True Temper double bend steel shafts. They have alignment balls in back of the putter face to help set the line for you. All are fine choices, we recommend you go to a store with a putting green to see which style you prefer then save some money and buy from us.

 Q: I just started playing Golf . . . should I use cheap clubs while I'm learning?

    A:  It's true that some things about golf you can learn with discount store clubs, like the proper grip and stance. However, when you actually start to play the game of golf you should not put yourself at a disadvantage with inferior or less foregiving equipment. Let's face it, this game is plenty hard enough with good quality equipment. We also advise against putting too much pressure on yourself by spending many hundreds of dollars on clubs hoping to buy a swing. Quality clubs, such as those sold on this site, can help you learn the game and improve more quickly and at prices not much higher than the discount stores to boot.

        For more information on how to play golf click on the following link "Learn about Golf.com".

If you are requesting a change from the standard length chart or need a different shaft flex, please go to the CONTACT US page and fill out the form. Please be specific about how we can accommodate your needs.
 Thank you, Custom Wholesale Golf.com
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